Privacy Policy

Last updated: 1 September 2026

Who we are

Tegland Property Management Ltd is the data controller responsible for personal information collected through this website.

We are registered in England and Wales under company number 13509543. Our registered office is All Hallows Farm, Drapers Lane, Ditchingham, Bungay, Suffolk, NR35 2JW.

Privacy enquiries should be addressed to the Administration Manager at office@tegland.co.uk or Office 2B, 25 Raynham Street, Norwich, Norfolk, NR2 4LL.

Information we collect and why

When you contact us, we may collect your name, email address, telephone number, message and any other information you choose to provide.

We use this information to respond to your enquiry, consider requests for our services, manage our business relationships and maintain appropriate records.

Our lawful basis will normally be taking steps at your request before entering into a contract or our legitimate interest in responding to enquiries and operating our business. We may also process information where necessary to perform a contract or comply with a legal obligation.

Website information and cookies

Our website may collect technical information required for its security and operation.

With your consent, we may also use IONOS SiteAnalytics to understand how visitors use the website and Google Maps to display location information. You can accept, reject or change your choices through the website’s cookie settings.

Sharing and storage

We may share information where necessary with service providers supporting our website, email and IT systems, including IONOS and Microsoft 365, and with our professional advisers or public authorities where required by law.

Some service providers may process information outside the United Kingdom. Where this occurs, we rely on applicable adequacy arrangements or approved contractual safeguards.

We do not sell personal information.

Enquiries that do not lead to an ongoing relationship will normally be retained for no longer than 24 months after our last substantive communication. Information connected with a contract or continuing business relationship may be retained for up to six years afterwards, or longer where required by law.

Your rights

Depending on the circumstances, you may have rights to access, correct or erase your information, restrict or object to its use, receive certain information in a portable format, and withdraw consent where processing relies on consent.

To exercise your rights, contact office@tegland.co.uk. We may need to verify your identity before responding.

If you have concerns, please contact us first so that we can investigate. You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk or by calling 0303 123 1113.

Changes to this policy

We may update this policy when our services or use of personal information changes. The latest version will be published on this website.